I built a career in tech start ups as a customer success leader and I can confidently say the biggest thing challenging teams isn’t a lack of data or processes, it’s a lack of enablement — specifically, coaching.

So after I was let go from my Head of Customer Success position at a Series A startup, I took the summer off to tune into my own rhythm again after spending nearly 15 years in a state of urgency and I realized that what we’re missing is the woo-woo.

What I mean by that is that a lot of folks out there are walking around knowing that they’re meant to do something different than what they’re doing and yet doing nothing about it. Because they’re comfortable. Because they’re afraid of what it means to make a pivot. Because they feel like they’re not well-positioned to drive change in their organizations or in their lives.

It manifests as a soft whisper telling you that something is off, a weird feeling after a meeting or interaction with a colleague, or an inner voice saying that maybe you need to pivot — and if you don’t listen to it, it starts to scream in the form of mysterious illnesses in your body, or team dysfunction at work.

I’m a yoga teacher, coach, former CS leader, and avid practitioner of listening to that inner guidance system to drive my next steps.

I lead soft skills workshops for teams, and coach individuals on how to tune in, understand their real desires, and go after what they really want.